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Our Services



Counsellors working at The Norwich Centre are all qualified to Diploma level, or are in training on a Diploma course (post graduate level).  All our counsellors are members of BACP and receive regular supervision and engage in continued professional development.  The Norwich Centre prides itself on offering a professional and valued counselling service.

The counselling you will receive means you will not be judged or given advice.  Counselling is about helping you to develop insights into your problems and finding your own resources and strengths.  It is about helping you to make your own choices and decisions and to feel able to take responsibility for your own life.

At The Norwich Centre, the type of counselling offered is person-centred counselling.

The service is confidential and your counsellor will explain to you exactly what this means and can answer any questions you may have about this.  Your contact details are kept securely and are not available to anyone other than Norwich Centre staff.

Established in 1980, The Norwich Centre is set in its own grounds opposite the Roman Catholic Cathedral on Earlham Road.

The Norwich Centre is a British Association for Counselling and Psychotherapy (BACP) Accredited counselling service.

This scheme sets out benchmarks for high quality services and encompasses the whole range of providers, from the small local voluntary group offering help on specific issues to major commercial Employee Assistance Programme providers.  All are united in their commitment to high level provision for staff and users within a common ethical framework.  The Service Accreditation Scheme sets the standard to which all counselling and psychotherapy services can aspire. (BACP 2003)


Waiting List

Unfortunately, our waiting list for low cost counselling is currently closed as all our spaces are full and we have a long waiting list.

We can’t say when this will reopen at the present time but please keep an eye on our website as we will update it once the waiting list re-opens.



You will need to pay a fee for your counselling but you can negotiate the fee that you pay; we are a registered charity and we support ourselves from the money you pay.

Our full fee is currently £40 however this can be negotiated if you are on low income or would find it difficult to afford this, we can go as low as £15 in some circumstances.  If you need to negotiate your fee, this will be discussed at your initial exploratory session.  There is further guidance to help you in our Information Sheet which will be sent to you when you make contact with us.  Your fee will help us to continue to offer our service to others in need.  We will not turn anyone away for financial reasons so, you can always discuss any concerns with your counsellor should your circumstances change once your sessions have begun.

To make an appointment call us on 01603 617709 during office hours (Mon – Fri 9am - 1pm and 2pm - 5pm), or leave a message when calling outside of our opening hours.