Counselling Services
February 2020 - we are sorry that, due to high demand for our services,we are unable to accept new clients within the charity fee paying service part of our work at this time and our fee paying waiting list is currently closed.
Coronavirus - COVID-19
In order to support the local community, our employees and volunteers, in line with government guidelines,
as from Thursday 19th March we will stop all face to face sessions and provide counselling online only.
We will have a skeleton staff at the Centre helping us to work remotely and so please bear with us if we are not able to respond to queries as fast as usual.
For guidance on mental health and well being at this time please visit the Gov.UK website
The Norwich Centre is a British Association for Counselling and Psychotherapy (BACP) Accredited counselling service. This scheme sets out benchmarks for high quality services and encompasses the whole range of providers, from the small local voluntary group offering help on specific issues to major commercial Employee Assistance Programme providers. All are united in their commitment to high level provision for staff and users within a common ethical framework. The Service Accreditation Scheme sets the standard to which all counselling and psychotherapy services can aspire. (BACP 2003)
Counsellors working at the Centre are all qualified to Diploma level, or are in training on a Diploma course. The Norwich Centre counselling service is a BACP Accredited Counselling Service and works to the BACP Ethical Framework for the Counselling Professions.
At the Norwich Centre the type of counselling offered is Person-Centred counselling.
You will not be judged or given advice. Counselling is about helping you to develop insights into your problems and finding your own resources and strengths. It is about helping you to make your own choices and decisions and to take responsibility for your own life.
The service is confidential and your counsellor will explain to you exactly what this means and can answer any questions you may have about this. Your contact details are kept securely and are not available to anyone other than Centre staff.
Established in 1980 The Norwich Centre is set in its own grounds opposite the Roman Catholic Cathedral in the Earlham Road.
To make an appointment telephone 01603 617709 during office hours (Mon – Fri 9am -1pm, 2pm - 5pm), or leave a message outside these times.
| Monday | 9:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Fees
We will never turn anyone away for financial reasons; however, we are a registered charity and we support ourselves from the money you pay.
The full fee per session is £34.00 for individual counselling. In the daytime there are a limited number of slots available for those unable to pay at least £15 per session (see below). In the evening there are a limited number of slots available for a reduced fee of not less than £25 for individuals. Please note that there is currently a long wait for evening slots. There is a fee of £10 for the initial exploratory session, please let us know if you can't manage that much.
If you need to negotiate your fee, this will be discussed at your initial exploratory session. Think about what you are able to afford, and also what value you are putting on yourself and your counselling. There is further guidance to help you in our Information Sheet. Your fee will help us to continue to offer our service to others in need. If your circumstances change you will need to discuss this with your counsellor.
For clients coming in the daytime, if you are on benefits or a low income, and cannot afford to pay at least £15 per session, you can apply for a bursary to supplement the amount you can afford. If you need to apply for a bursary, please let us know at the initial session. In order to make sure we continue to help those in need, we will review the funding that is available on a regular basis.